Who we are
Downshift Developments is a UK-based digital agency providing tailored website and software solutions. Our registered business address is:
[Insert Company Address]
You can contact us at: info@downshiftdevelopments.co.uk
What Personal Data We Collect
We may collect and process the following data:
Website usage data via cookies and analytics tools
Full name, Email Address, Phone Number, Company Name, Job Title (Optional) & Project Details or Enquiry Information
How We Collect Your Data
We collect personal data when you:
Browse our website (via cookies and analytics tracking), Fill out a contact form on our website, Email or call us directly, Sign up to receive updates
Why We Collect Your Data (Lawful Basis for Processing)
We only process your data when we have a lawful basis, including:
Legal Obligation: Where we’re required by law, Consent: When you opt in to marketing or updates, Contract: When you request our services or enter into a contract with us, Legitimate Interest: To improve our services and respond to enquiries
How We Use Your Data
We use your data to:
- Respond to enquiries and provide quotes
- Deliver our digital services
- Improve website performance and user experience
- Send relevant updates (if you’ve opted in)
We do not sell or share your personal data with third parties for marketing purposes.
How We Store & Protect Your Data
Your data is stored securely on UK or EU-based servers with appropriate technical and organisational measures to protect against unauthorised access, loss, or misuse.
Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (“Right to be forgotten”)
- Object to processing or restrict how your data is used
- Withdraw consent at any time (where consent is the lawful basis)
- Lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk
To exercise any of these rights, please contact us at info@downshiftdevelopments.co.uk
Cookies & Tracking
We use cookies to understand how visitors interact with our website and to improve functionality. You can manage or disable cookies in your browser settings.
Data Retention
We only retain personal data for as long as necessary to fulfil the purpose it was collected for, or to meet legal, accounting, or reporting requirements.
Third-Party Services
We may use trusted third-party tools (e.g., Google Analytics, contact form platforms) that are GDPR-compliant and only process data on our behalf.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact:
Data Controller:
Downshift Developments
[Insert Address]
info@downshiftdevelopments.co.uk